Have a look at your contact us page.
Go on, have a quick look now.
Do you give your prospective clients EVERY POSSIBLE means to contact you?
Enquiry form? Email? Phone? Fax? PO Box? Physical Address? Mobile number?
Skype, Linked In, Facebook page, etc?
Give them all the options so they can do it their way and you’ll get more enquiries. It’s that simple.
Some people hate web site enquiry forms and won’t use them.
Others don’t trust email while some prefer it because they can CC themselves.
Some don’t like using the phone while others will only use the phone because they want to talk to a real person.
So give your customers all these options – let them do it their way and you’ll be rewarded with more enquiries.