Before the Internet, you had to spend a lot of time and money to find out if people would buy your product. Traditional Methods Require Traditional Investment You didn’t want to learn your product was not quite what people wanted after you had gone to the expense of developing it. So you had to survey people on the street, run telemarketing campaigns or… Read the article – Internet Marketing Research Paper – Understand What People Want To Buy
Continue readingHow to retain customers through proper use of email
For the same reason you would never SHOUT down the phone at a customer, you should never type an email in UPPER CASE. But what else do you do that might be turning good customers away? As a web designer, I see a lot of emails. And some of the most badly written emails I’ve seen are from merchants. Many of them are far too busy to give the niceties of email a first thought. But at what cost? Read the article – How to retain customers through proper use of email
Continue readingHow A Web Site Can Help Your Customer Service
One of the most important things a web site can help you do, is improve your customer service. Make your contact details easy to find and you’ve got a good start. If you’re competitor is easier to get hold of than you, who’s more likely to make the sale? Read the article – How A Web Site Can Help Your Customer Service
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