We ran a contest on Facebook over the last couple of weeks to find out the most effective thing you’ve done to create a great experience for your customers.
People who responded went in the draw to win Debbie Mayo-Smith’s book “101 Quick Tips – Create a Great Customer Experience”. We all know the best way to bring your customers back (with a queue of friends behind them) is to give them a great experience. And you came up with some fantastic…
Read the article – The unauthorised guide to creating happy customers with your web site