Malware – Install It With the Click of a Mouse

Sue is a teacher and her class is making a short video which is a send-up of a scene in a popular movie. Sue has the original movie on DVD and wants to use a piece of the audio from the movie in the video. ( Let’s set aside any copyright infringement in Sue’s actions for a moment). Sue searches for some software that will rip the audio and finds what she wants. Sue starts the installation and when the process asks her if she’d like to install a mywebserach toolbar, she ticks the box. because it seems like something

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5 Ways to Engage on Facebook

We have just created a Facebook page for a client, so it seems timely to write an article on the challenge of engaging people. Let’s face it, there are only a few small business who have the sort of product or service that just naturally encourages people to comment and share. You might be able get people to LIKE your page, but that’s not the same as getting them to ENGAGE. Engaging means liking posts, commenting and sharing, and people will only do this if the content is enticing. So if you’re not one of these lucky businesses who just

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Are You Losing Sales Because of Your Google Maps Listing?

I don’t know about you, but when I want to find where a business is located, I go straight to Google Maps. It’s so easy to use and gives me everything I need. I don’t bother with the online White Pages at all these days, because I find it clunky in comparison. And as for the book, you need a magnifying glass to read it. With Spring approaching, I decided it was time for not just a spring clean but also a spring makeover – starting with new curtains.  I knew the names of a few local businesses and decided

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5 Website Errors to Put People Off Buying From You

One day a resident of Feilding was reading a newspaper when an article about a local retailer caught her eye. In the article Feilding, was referred to about six times and each time the town’s name was spelt Fielding. Now Feilding does have a unique spelling that contradicts the English Grammar rule of “i  before e” so it’s an easy mistake to make, and not one a spell-checker is likely to pick up. This reader though, was understandably annoyed about seeing her town’s name misrepresented in an article she really wanted to read.  Consequently, the credibility of the article went

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Reviews – The Backbone of Searching for Businesses Online

We’ve been looking at social media and reviews quite a bit in recent articles. It is becoming much more important and if you don’t think about this you could find your business left behind. I recently found an excellent article by Trond Lyngbø that comprehensively discussed the link between social media, local search engine and public relations. I’ve pulled out some of the key information that is particularly relevant to people running small and medium sized businesses. “A major shift has taken place that alters the way you’re doing business online” Now that’s a powerful statement. What the author is referring

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Managing a Facebook Business Page is Easier With a Personal Profile

Setting up a Facebook business page is really easy if you already have a personal profile – aka a Facebook personal page. If you don’t have a personal page  and aren’t particularly interested in one, but do want a business page, we recommend you create a personal profile first. It will make managing your business page so much easier. You don’t have to use the personal page for anything other than logging into your business page. Nobody else ever has to see it if you don’t want them to! Though the two pages might look connected and you do use

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Do I Really Need Google+ For My Business?

Last month we looked at the growing importance of online reviews to your business.  Now we’re going to take a look at one place where online reviews are becoming important – that’s in Google+. Do I Really Need Google+ for Business? Not everyone yet appreciates the significance of Google+, probably because so far it hasn’t gained the traction that Facebook and Twitter have as general social media sites. Like Facebook, Google supports both personal and business pages. While many businesses now have a Facebook page, not so many are bothering with a  Google+ Business Page.  It’s just one more thing

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On-line Reviews and Why You Should Care About Them

Free advertising. Wouldn’t you like some of that? Encourage customers to give you an on-line review and that’s exactly what you can get. As a business owner you’ll know the value of word-of mouth referrals. Some say it’s better value than any advertising dollar can buy. What is changing about word-of mouth referrals is that more and more they are happening on-line. We are moving from the Yellow Pages to search engines to find local businesses on-line. When we find them, we compare by reading feedback from people who have already used the business. Do you ever compare reviews before

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